{"id":51814,"date":"2016-09-30T11:27:00","date_gmt":"2016-09-30T16:27:00","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-legal\/supreme\/legal-commentary\/eeoc-recommends-employer-best-practices-to-promote-workfamily-balance.html"},"modified":"2016-09-30T11:27:00","modified_gmt":"2016-09-30T16:27:00","slug":"eeoc-recommends-employer-best-practices-to-promote-workfamily-balance","status":"publish","type":"supreme","link":"https:\/\/supreme.findlaw.com\/legal-commentary\/eeoc-recommends-employer-best-practices-to-promote-workfamily-balance.html","title":{"rendered":"EEOC Recommends Employer &#8220;Best Practices&#8221; to Promote WorkFamily Balance"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-8f761849  fl-block-columns fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles   fl-block-column fl-section-main fl-section-main-full-width\">\n        <div class=\"yui-g\" id=\"leftcol-module\">\n      <!-- Right Line of Links Section -->\n      <!-- BEGIN PICTURE INSERTION -->\n      <!-- BEGIN TITLE AND AUTHOR INSERTION -->\n      <table>\n        <tr>\n\n          <td width=\"100\" rowspan=\"3\" class=\"wauthor\"><a href=\"\/legal-commentary\/joanna-grossman-archive\"><img decoding=\"async\" src=\"https://supreme.findlaw.com/static/f/images\/writ\/joanna.grossman.jpg\" border=\"0\" alt=\"Joanna L. Grossman\"><\/a><\/td>\n\n          <td class=\"wititle\"><h1>EEOC Recommends Employer &#8220;Best Practices&#8221; to Promote Work\/Family Balance<\/h1><\/td>\n        <\/tr>\n\n        <tr>\n          <td class=\"wauthor\"><a href=\"\/legal-commentary\/joanna-grossman-archive\" class=\"graybold\"><h2>By JOANNA L. GROSSMAN<\/h2><br><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td class=\"widate\">Tuesday, May 12, 2009<\/td>\n\n        <\/tr>\n      <\/table>\n\n<p>Recently, the Equal Employment Opportunity Commission  (EEOC), the agency charged with implementing key federal civil rights laws, <a href=\"http:\/\/www.eeoc\/policy\/docs\/caregiver-best-practices.html\" rel=\"noopener\">issued  a &#8220;best practices&#8221; document<\/a> for employers on work\/family  balance. This &#8220;technical assistance&#8221;  document is designed not only to promote compliance with antidiscrimination  laws that relate to or affect employees with caregiving responsibilities, but  also to encourage employers to adopt policies that go beyond legal minimum  requirements. <\/p>\n\n<p>This document is not binding on  employers, yet it is notable for reflecting both the increasing challenges  faced by employees with caregiving responsibilities, and the low likelihood of  successfully addressing such problems through mere compliance with existing  law. As Acting EEOC Chairman Stuart J. Ishimaru stated in <a href=\"http:\/\/www.eeoc.gov\/press\/4-22-09.html\" rel=\"noopener\">a press release<\/a> accompanying the document, &#8220;Today we take another step forward, articulating  not just the bare minimum required to avoid unlawful discrimination, but also  thinking broadly about the ways in which family-friendly workplace policies can  improve workers&#8217; ability to balance caregiving responsibilities with work.&#8221; <\/p>\n\n<!-- 300x250 AD -->\n\n\n<p><strong>Challenges for  Employees with Caregiving Responsibilities<\/strong><\/p>\n<p> The notion  of &#8220;caregivers&#8221; comprising a special class of employees is of relatively recent  origin. What separates these employees  descriptively from others is that they, in addition to doing paid work, are  also engaged in significant caregiving outside of the workplace. Obviously, the biggest subcategory of  caregivers is parents, but caregivers also include those engaged in the care of  aging parents or relatives with disabilities.  These caregiving responsibilities pose a variety of challenges that fall  under the general &#8220;work\/life balance&#8221; heading. <\/p>\n<p>These caregiving responsibilities  are not distributed evenly across the working population. As the EEOC&#8217;s best practices document notes,  the care of children and other dependents is disproportionately provided by  women, and even more disproportionately by women of color. Men&#8217;s role in parenting and other caregiving  has increased, but is still vastly outweighed by women&#8217;s. At the same time, women&#8217;s workforce  participation has dramatically increased, so that women account today for 46  percent of the workforce, and women&#8217;s earnings are increasingly important These trends may be further exacerbated by  the recessionary economy, in which the vast majority of layoffs have fallen on  men (who tend to work in hard-hit industries such as construction and  investment banking) and, thus, women&#8217;s job security and earnings are even more  important to family support. There is  thus a significant overlap between women&#8217;s rights and caregivers&#8217; rights. <\/p>\n<p> Although  every employee faces different challenges in trying to balance work and family,  there are common pitfalls for those who engage in both paid work and  significant family caregiving. For many  caregivers, inflexible workplace policies and insufficient access to leave  present the biggest obstacles to their successful balancing of work and family  responsibilities. To make matters worse,  stereotyping about caregivers is prevalent:  Women caregivers are often thought to be less committed to their paid  work or to be likely to be less competent because of their actual or likely  role in caregiving. Meanwhile, men are  thought to be ill-suited for caregiving and thus not in need of parental leave  or a flexible work schedule. Prevalent,  too, are instances of employer animus or hostility against workers who reveal  anything other than a single-minded and uninterrupted commitment to paid work.<\/p>\n<p><strong>The Legal Treatment  of &#8220;Caregivers&#8221;<\/strong><\/p>\n<p> The EEOC  acknowledged caregiving employees as a group in 2007, when it issued its <em><a href=\"http:\/\/eeoc.gov\/policy\/docs\/caregiving.html\" rel=\"noopener\">Enforcement Guidance: Unlawful  Disparate Treatment of Workers with Caregiving Responsibilities<\/a><\/em><strong><em>.<\/em><\/strong> This enforcement guidance \u2013 unlike the best  practices document \u2013 is specifically tailored to explain, and assist in  compliance with, existing law. Its  express purpose was to &#8220;assist investigators, employees, and employers in  assessing whether a particular employment decision affecting a caregiver might  unlawfully discriminate on the basis of prohibited characteristics. . . .&#8221;<\/p>\n<p> No existing  law creates a special, protected status for &#8220;caregivers.&#8221; Title VII, however, bans discrimination in  the employment context on the basis of sex or pregnancy, and it is sometimes  the case that &#8220;caregiver discrimination&#8221; is in fact sex- or pregnancy-based and  thus unlawful. In addition, the  Americans with Disabilities Act of 1990 (ADA)  prohibits &#8220;discrimination because of the disability of an individual with whom  the worker has a relationship or association, such as a child, spouse, or  parent.&#8221; The enforcement guidance identifies six circumstances in which  discrimination against a caregiver may violate Title VII or the ADA.<\/p>\n<p>\n<\/p><ul>\n  <li><strong>Sex-based  Disparate Treatment of Female Caregivers<\/strong>, including a wide range of conduct  from asking only female applicants about marital or parenting status, to  steering female caregivers toward lower-paid jobs, to stereotyping female  caregivers about their workforce commitment or competence, to imposing a wage  penalty on mothers;<\/li>\n<\/ul>\n<ul>\n  <li><strong>Pregnancy  Discrimination<\/strong>, including the application of stereotyped assumptions about  a pregnant woman&#8217;s work capacity, insistence on a pre-employment pregnancy  tests without complying with relevant ADA principles, engaging in &#8220;benevolent&#8221;  protection of pregnant employees, and treating pregnant workers less favorably  than other temporarily- disabled workers who are similar in their ability or  inability to work;<\/li>\n<\/ul>\n<ul>\n  <li><strong>Discrimination  Against Male Caregivers<\/strong>, including denying male employees&#8217; requests for  parental leave while granting similar requests from women, penalizing men for  making use of available caregiving leave, and denying men access to flexible  work schedules.<\/li>\n<\/ul>\n\n<ul>\n  <li><strong>Discrimination  Against Women of Color<\/strong>, including the disproportionate application of  stereotypes about female caregiving to women of color;<\/li>\n<\/ul>\n\n<ul>\n  <li><strong>Unlawful  Caregiver Stereotyping under the ADA<\/strong>; <\/li>\n<\/ul>\n<ul>\n  <li><strong>Hostile  Work Environment Harassment<\/strong>, including harassment leveled against pregnant  workers, mothers, or disabled workers.<\/li>\n<\/ul>\n\n\n<p>The enforcement guidance also addresses retaliation law,  which generally protects individuals against retaliation for invoking their  federal anti-discrimination rights.  Retaliation is prohibited if it would be reasonably likely to deter an  employee from complaining. Caregivers,  however, may be swayed more than other employees by particular threats. As the Supreme Court noted in a recent  retaliation ruling, which I have written about in a previous  column: &#8220;A schedule change in an employee&#8217;s work schedule may make  little difference to many workers, but may matter enormously to a young mother  with school age children.&#8221; <\/p>\n<p><strong>What the &#8220;Best  Practices&#8221; Document Adds to the Mix<\/strong><\/p>\n<p> The EEOC&#8217;s  enforcement guidance comprehensively identifies the types of employment  practices with respect to caregivers that are most likely to run afoul of  existing law. The best practices  document takes this project a step further \u2013 to suggest particular workplace  policies that will not only help employers avoid violating existing law, but  also promote better work\/life balance for employees with such  responsibilities. Part of the EEOC&#8217;s  justification for prompting employers to exceed legal requirements in this  regard is research showing that family-friendly workplace policies enhance  productivity and aid in employee retention, both components of lowering  employer costs.<\/p>\n<p> The best  practices document is grouped into three categories: general; recruitment,  hiring, and promotion; and terms and conditions. Within each category, it suggests specific  policies that promote work\/life balance.<\/p>\n<p> In the  first category, the EEOC recommends that employers adopt a formal EEO policy  that expressly addresses &#8220;caregivers&#8221; as a class. It recommends that the policy describe common  stereotypes or biases about caregivers, and provide examples of prohibited  conduct. It also recommends that  managers be trained specifically about the range of federal laws that  potentially bear on the rights of caregivers, including not only Title VII and  the ADA, as  mentioned above, but also the Pregnancy Discrimination Act, the Equal Pay Act,  the Family and Medical Leave Act, and others.  Finally, it recommends that managers to trained and incentivized to  support employee efforts to balance work and family responsibilities, to  respond to caregiver discrimination complaints effectively, and to avoid  unlawful retaliation.<\/p>\n<p> In the  second category, the EEOC focuses not only on purging the hiring process of  unfair stereotypes about caregiver-employees, but also on encouraging employers  to take more proactive efforts to entice and fairly evaluate them. It suggests, among other things, that  employers review current hiring practices and pay scales to make sure they do  not disadvantage caregivers, ensure that job opportunities are communicated  equally to caregivers, engage in targeted recruitment of caregivers, identify  and remove barriers to re-entry for workers who have experienced  caregiving-related career interruptions, and increase transparency in  employment decisionmaking.<\/p>\n<p> Finally, in  the third category, the EEOC suggests a number of policies designed to  alleviate common conflicts faced by caregiving employees. At the top of the list is better use of  flexible work arrangements that allow employees to better blend their home and  work responsibilities. Flexibility can  be added through variable start and end times to the workday, compressed work  weeks, telecommuting, and greater availability of part-time positions. The document suggests that required overtime  should be &#8220;as family-friendly as possible,&#8221; and that voluntary overtime should  be used if possible. It also suggests  greater use of light-duty assignments for pregnant workers, which, as I have <a href=\"\/legal-commentary\/must-employers-assign-pregnant-truckers-to-light-duty-posts-the-us-court-of-appeals-for-the-sixth-circuit-says-no.html\">written  about previously<\/a>, current law does not go far enough to  provide. The document also suggests,  importantly, that employers provide reasonable personal or sick leave to  facilitate caregiving obligations. The  leave mandated by current law is clearly insufficient to meet the needs of most  pregnant women and parents.<\/p>\n<p> In  conclusion, the best practices document cites research demonstrating &#8220;that  flexible work policies have a positive impact on employee engagement and  organizational productivity and profitability.&#8221;  And certainly, such policies have the potential to benefit employees,  particularly women, who shoulder disproportionate responsibility for both  parenting and elder care.<\/p>\n<p><strong>The Bottom Line: The EEOC Has Made Important Progress for  Caregivers<\/strong><\/p>\n<p> The EEOC  has taken an important step here to push employers beyond the mandates of  existing law. Decades of  anti-discrimination law have been extraordinarily important to the removal of  formal barriers to the workplace faced by women and minorities. Yet until now, the law has proven relatively  ineffective in striking down the more subtle, yet equally entrenched barriers  that remain. <\/p>\n<p> As long as workplaces remain  structured around the norm of a male worker without caregiving  responsibilities, and as long as women continue to do most of the caregiving  work, equal employment opportunity will remain elusive. Proactive measures, such as the ones  suggested in this document, are likely to be much more effective than the  narrow right to sue for unlawful discrimination.<\/p>\n<p><br>\n  <!-- BEGIN AUTHORS FOOTNOTE -->\n<\/p>\n<hr size=\"1\">\n<p class=\"authorfoot\">\n<a name=\"bio\"><\/a>Joanna Grossman, a FindLaw columnist, is a professor  of law at Hofstra University. Her columns on family law, trusts and estates,  and discrimination, including sex discrimination and sexual harassment, may be  found in the <a href=\"\/legal-commentary\/joanna-grossman-archive\/\">archive of her  columns on this site<\/a>.\n\n\n\n\n <\/p>\n<\/div>\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 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