{"id":53024,"date":"2016-09-30T11:27:00","date_gmt":"2016-09-30T16:27:00","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-legal\/supreme\/legal-commentary\/should-federal-agencies-or-courts-protect-consumers-in-financial-markets.html"},"modified":"2016-09-30T11:27:00","modified_gmt":"2016-09-30T16:27:00","slug":"should-federal-agencies-or-courts-protect-consumers-in-financial-markets","status":"publish","type":"supreme","link":"https:\/\/supreme.findlaw.com\/legal-commentary\/should-federal-agencies-or-courts-protect-consumers-in-financial-markets.html","title":{"rendered":"Should Federal Agencies or Courts Protect Consumers in Financial Markets?"},"content":{"rendered":"\n<div class=\"wp-container-core-columns-is-layout-9d6595d7  fl-block-columns fl-sectionWithSidebar fl-container fl-flex fl-flex-wrap fl-gap30\">\n    \n    <div class=\"fl-page-articles   fl-block-column fl-section-main fl-section-main-full-width\">\n        <div class=\"yui-g\" id=\"leftcol-module\">\n      <!-- Right Line of Links Section -->\n      <!-- BEGIN PICTURE INSERTION -->\n      <!-- BEGIN TITLE AND AUTHOR INSERTION -->\n      <table>\n        <tr>\n\n          <td width=\"100\" rowspan=\"3\" class=\"wauthor\"><a href=\"#bio\"><img decoding=\"async\" src=\"https://supreme.findlaw.com/static/f/images\/writ\/neil.buchanan.jpg\" border=\"0\" alt=\"Neil H. Buchanan\"><\/a><\/td>\n\n          <td class=\"wititle\"><h1>Should Federal Agencies or Courts Protect Consumers in Financial Markets?<\/h1><\/td>\n        <\/tr>\n\n        <tr>\n          <td class=\"wauthor\"><a href=\"#bio\" class=\"graybold\"><h2>By NEIL H. BUCHANAN <\/h2><br>\n          <\/a><\/td>\n        <\/tr>\n        <tr>\n          <td class=\"widate\">Thursday, November 5, 2009<\/td>\n        <\/tr>\n      <\/table>\n\n<p>As Congress and the  Obama administration struggle with a variety of proposed changes to the laws  governing U.S.  financial markets, it appears likely that existing regulatory agencies will  ultimately be given more responsibility to guarantee the safety and soundness  of the markets.<\/p>\n<p>In addition, new  agencies are likely to come into existence.  For example, in my <a href=\"\/legal-commentary\/the-proposed-consumer-financial-protection-agency-enhancing-not-restricting-free-markets.html\">most recent FindLaw  column<\/a>, I discussed the proposed new Consumer Financial Protection Agency,  which would be empowered to prevent the more rapacious practices that banks,  credit card issuers, and other financial players have perfected over the last  decade or so.<\/p>\n<p>Is this expansion of  existing regulatory powers a good idea?  And even if it is, is there a better way to achieve the same goal? In particular, is it possible that it is the  courts that should temper the extreme behavior of financial companies, rather  than having employees of executive branch agencies enforce financial laws?<\/p>\n<!-- 300x250 AD -->\n\n<p>The answers to these  questions paint a picture of the pluralist nature of our legal system,  suggesting that the best system will rely on both methods of enforcement &#8212; but  that it is better to rely more heavily on agencies than courts.<\/p>\n<p>To highlight the  issues at stake, I will discuss below a recent example of a court&#8217;s surprising  decision to &#8220;regulate&#8221; the mortgage market by strictly enforcing the law. This approach, while laudable and quite  valuable in the immediate context, is ultimately unlikely to make consumers&#8217;  lives better. <\/p>\n<p>In the end, courts  have an important role as a backstop in regulating economic activity, but  direct agency regulation is still the first-best option if we truly want to end  the financial system&#8217;s abuse of its non-elite customers.<\/p>\n<p><strong>The  Courts and Regulation: Not an Either\/Or Proposition<\/strong><\/p>\n<p>In my most recent  column, in the course of endorsing the proposal to create the Consumer Financial  Protection Agency, I noted that the notion of financial markets&#8217; being &#8220;more  regulated&#8221; or &#8220;less regulated&#8221; is extremely misleading. Because the government operates the legal  system \u2013 administering the public courts that interpret laws, and directing the  police and other authorities that enforce them &#8212; and because the financial  companies rely on the courts to force people to pay when a loan is in default  &#8212; there is always a regulatory system in play.<\/p>\n<p>With the government  thus always in the background as the enforcer of financial contracts, a family  that owes money under a contract always has the option of going to court to  prove that they should not be forced to pay.  If, on the other hand, an agency exists to police the behavior of  financial companies, then the family can instead appeal directly to that  agency. Better still, the agency can  engage in pre-emptive regulation, preventing companies from abusing their  customers in the first place.<\/p>\n<p>There is, therefore,  really only one issue when we consider how to design legal protections for  consumers of financial products: When a  family&#8217;s house is at risk of foreclosure, or when credit debt threatens to push  them into bankruptcy, will they be able to turn to an agency whose explicit  role is to protect them, or will their only recourse be to fight for their  future through the courts?<\/p>\n<p><strong>A  Homeowner&#8217;s Victory in Court<\/strong><\/p>\n<p>A <a href=\"http:\/\/www.nytimes.com\/2009\/10\/25\/business\/economy\/25gret.html?pagewanted=1&amp;_r=1&amp;ref=business\" rel=\"noopener\">recent  article<\/a> in <em>The New York Times<\/em> describes a case in which a federal judge completely discharged a homeowner&#8217;s  mortgage debt as part of a bankruptcy proceeding. The judge determined that the company that  was suing for payment of the mortgage could not prove that it actually had the  legal right to receive payments under the mortgage. In other words, the company was trying to  collect on an I.O.U. that it could not prove it owned.<\/p>\n<p>How could this  happen? The company&#8217;s representatives  essentially said that this is now &#8220;standard operating procedure,&#8221; that the  mortgage market in recent years has involved so much repackaging and reselling  of mortgages (often with mortgages grouped and used as the basis for  securities) that no one has really kept track of all the paperwork. The incredulous judge simply said that this  was unacceptable. Because the judge was  not sure who was really owed the money under the mortgage, he explained, he  could not reasonably order the homeowner to make payments to anyone.<\/p>\n<p>This story has  received a lot of satisfied reaction in the press and among commentators, for  obvious reasons. Finally, it seems that  a dreaded &#8220;technicality&#8221; has snared one of the companies that routinely rely on  fine print and technicalities to extract money from their customers. What delicious irony!<\/p>\n<p>Going forward,  however, this victory seems both difficult to replicate in the short run and  impossible to maintain in the long run.  Not all judges will be so demanding of financial companies, and many are  likely to accept the &#8220;standard operating procedure&#8221; excuse and essentially to  say that, as long as there is not a dispute among two potential owners of the  mortgage, there is no problem. Even if  some judges are sympathetic to homeowners, moreover, the companies will learn  their lesson quickly and will make sure that such blunders do not happen  again. The next time they want to  foreclose, they will surely have their papers in order.<\/p>\n<p>The underlying problem  here is that all but the most savvy and well-represented consumers of financial  products are grossly mismatched against the mortgage giants and credit card  issuers. If a credit agreement includes  a mandatory arbitration clause, or a complicated method of computing interest,  or a hidden trigger to increase the interest rate, few customers will notice  these provisions or feel that they have  any choice but to accept them. And the  occasional victory in court, under rather unusual circumstances, should not  blind us to that ongoing reality.<\/p>\n<p><strong>Courts  and Contract Protections: Too Weak, and Too Infrequently Applied<\/strong><\/p>\n<p>Of course, parties in  a contract dispute have much more to rely on than simply hoping that the other  side has lost their legal documents.  So-called &#8220;equitable doctrines&#8221; developed in the common law continue to  exist, and they allow courts to set aside seemingly valid contracts under  various circumstances.<\/p>\n<p>The most well-known  equitable doctrines that can be used in a contract case include duress (the use  of too much, or the wrong kinds of, pressure), undue influence (certain  questionable behavior short of duress), incapacity (a situation where one party  is impaired, and not able to freely or intelligently consent),  misrepresentation (essentially, a lie or misdirection by one side), and  unconscionability (the idea that there are some contracts so inherently  objectionable that no one can validly agree to them). Under each of these doctrines, courts  (sometimes in conjunction with legislatures) have developed a set of conditions  under which an otherwise-valid contract can be set aside.<\/p>\n<p>As an example,  consider the doctrine of unconscionability.  It has two prongs. The first is  procedural unconscionability: The contract was formed under suspicious  circumstances; for instance, the signing party was not given adequate time to  read the contract. The second is  substantive unsconscionability: The resulting contract was grossly unfair. For instance, a person has agreed to put up  $10,000 worth of collateral against a loan to buy a $100 music player. If both prongs are fulfilled, then the  contract will not be enforced.<\/p>\n<p>On paper, this  doctrine looks like a financial consumer&#8217;s dream come true. There are extremely good arguments that many  financial contracts (in particular, sub-prime mortgages) violate both  procedural and substantive standards of contract law, making such contracts  unenforceable. Sub-prime mortgages, for  instance, can be seen as grossly unfair because financial institutions knew  very well that their mortgage customers would be overwhelmingly likely to  default, based both on their individual credit histories and on statistics  about the payment rates of individuals with similar credit histories \u2013 yet did  not share that information with the customers.  (Why would such institutions rationally act this way? Because they  passed on the risk of the loan to those who bought mortgage-backed  securities.).<\/p>\n<p>In practice, however,  the promise offered by the equitable doctrines is illusory. Courts are extremely reluctant to endorse  equitable defenses, permitting only the most extreme examples of abuse to fall  under equitable scrutiny. As a realistic  matter, therefore, people who want to fight their mortgage company or credit  card issuer will not be saved by current doctrines of contract equity.<\/p>\n<p><strong>Should  We Force the Courts to be More Open to Arguments Based on Equitable Doctrines  Such As Unconscionability?<\/strong><\/p>\n<p>It is possible, of  course, for legislatures to change the law, in essence ordering courts to be  less parsimonious in applying doctrines of equity. We could, therefore, legislate a change in  the legal doctrines available to financial consumers, opening up the courthouse  doors to those who would claim that their financial contracts were abusive in  any of a number of senses.<\/p>\n<p>While this is  possible, the resulting legal regime would also be extremely expensive. It is true that case-by-case litigation will  have an effect on people who do not go to court, as precedents are set and  business practices are reconfigured in light of the new rules of the game. Even so, the playing field would still be  tilted strongly in favor of the financial companies.<\/p>\n<p>Why? For one thing, the financial companies are  &#8220;repeat players&#8221; in the game of litigation.  They would be able to take their chances on winning some cases and  losing some, as some cases would go their way by mere chance &#8212; for example,  because of witnesses dying, documents being lost, judges making hasty  decisions, and so on.<\/p>\n<p>Moreover, losing a  contracts case legally cannot result in a company paying punitive damages. If you lose a contracts case, you merely pay  what you would have paid anyway; and if you win, you are ahead. Thus, from the standpoint of repeat players,  there is no reason <em>not<\/em> to abuse your  customers (except to maintain goodwill, which many of the companies at issue  here have already forfeited). In  addition to the possibility of winning cases that should really be lost, the  companies can reasonably assume that some people will never sue, others will  settle for less than they are owed, and still others will simply give up.<\/p>\n<p>In short, even a legal  system with a more robust set of equitable doctrines would be inadequate to do  justice in this context. Indeed, in a  sense, such a system would be the best regulatory system that the financial  industry could possibly imagine. It  would have the veneer of fairness, but it would still result in companies  having virtually free rein to continue their abusive practices.<\/p>\n<p><strong>Why  Agency Regulation is More Effective than Regulation by Courts<\/strong><\/p>\n<p>The contrast between  using courts to regulate economic behavior and protect consumers &#8212; even under  the more pro-consumer legal rules just described &#8212; and using agencies is thus  rather stark. An agency can be empowered  by Congress to order changes in behavior, changing business practices broadly  and generally in order to level the playing field on which financial  institutions and their customers do business.<\/p>\n<p>Interestingly, it is  possible to imagine that businesses, too, should embrace agency regulation \u2013  rather than preferring the court system.  After all, if the alternative is for businesses to face numerous  lawsuits, then we might imagine that the same business groups that decry &#8220;out  of control lawsuits&#8221; would also favor a system that makes lawsuits less likely  \u2013 the system in which an agency, not the courts, is the prime regulator. But that hypothetical, of course, ignores the  financial industry&#8217;s real agenda, which is to fight to maintain both weak legal  rules (allowing them to win in court) and weak-to-nonexistent agency regulation.<\/p>\n<p>We need not allow this  to continue. Indeed, Congress now seems  prepared to make changes that will stop some of the worst abuses. As it does so, it should bear in mind that  reforms of the rules governing lawsuits can be helpful, but also that real  consumer protection is best provided through agencies aggressively enforcing  new laws to protect us all.<\/p>\n<hr size=\"1\">\n<p><a name=\"bio\" id=\"bio\"><\/a>Neil H. Buchanan, J.D. Ph. D. (economics), is a Visiting Scholar at Cornell Law School, an Associate Professor at The George Washington University Law School, and a former economics professor.<\/p>\n\n\n\n\n\n <\/div>\n<div class=\"was-this-helpful\">\n    <div\n            class=\"was-this-helpful__question-container\"\n            aria-labelledby=\"was-this-helpful__question\"\n            role=\"group\"\n    >\n        <span\n                id=\"was-this-helpful__question\"\n                class=\"was-this-helpful__question fl-text-lg-bold\"\n        >Was this helpful?<\/span>\n        <button\n                class=\"was-this-helpful__button fl-text-sm\"\n                aria-label=\"Yes\"\n                value=\"yes\"\n        >\n            <span class=\"was-this-helpful__button-text fl-text-bold\">Yes<\/span>\n            <i class=\"was-this-helpful__button-icon\">\n                <svg width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n               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